How to Add Email to Outlook 365

Are you experiencing issues with your Exchange email account not working properly after migrating to Office 365? If so, removing and re-adding your account in Microsoft Outlook may be the solution you need. In this article, we will guide you through the steps to add your email account to Outlook 365.

Before starting, it's essential to note that if you're part of a group being migrated to Office 365 Exchange, you'll receive an email notification beforehand. Additionally, if you need to access your email or calendar immediately, sign in with your IT account password and follow these instructions later.

To remove and re-add your account, follow these steps:

1. In the Microsoft Outlook desktop application on Windows, select your UMass Exchange account from the list and click 'Remove' in the upper right corner.

2. Open the Account Settings window by clicking on the 'File' tab, then selecting 'Account Settings.'

3. Click on the 'Email' tab in the Account Settings window.

4. Click 'Add' to create a temporary file to store your Outlook data while removing and re-adding your account. Then, click 'OK' to confirm.

5. In the Account Settings window, click on the 'Data Files' tab.

6. Click on the dropdown menu next to the 'Account Settings' heading and select 'Account Settings.'

By following these steps, you should be able to remove and re-add your Exchange email account in Outlook 365, ensuring that it connects properly with your new migrated account.

It's worth noting that Microsoft Outlook will provide a more up-to-date web interface for email and calendar once the migration is complete. Starting from Fall 2019, staff groups will begin moving to a new version of Exchange email and calendaring.

Remember, if you're experiencing issues with your Exchange email account after migrating to Office 365, removing and re-adding your account may be the solution you need. By following these simple steps, you can ensure that your email client or app connects properly with your new migrated account.

How to add email to outlook 365